Workshop Outline

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  • Elements of effective Communication
  • Barriers to communication
  • Body language
  • Vocal Skills
  • Listening
  • Ask questions
  • Phone Communication
  • E-mail Communication
  • Preparation
  • Organizing
  • Writing the presentation
  • Use of Virtual Aids
  • Practice
  • Delivery
  • Difficult Situation
  • Presentation killers
  • First impression
  • Appropriate business attire
  • Personal grooming
  • Introductions and handshake
  • Meeting etiquette
  • Hosting a meal
  • Being an invitee
  • Table manners
  • How to eat a variety of different foods
  • Glasses – water, wine, alcoholic drinks